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We recommend using "},{"type":"text","text":"loom.com","marks":[{"type":"link","attrs":{"href":"http://loom.com"}}]},{"type":"text","text":" as it's free :D "}]},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":12},"layout":"default","localId":"c1170dff-0bd8-474a-a407-dd1243a4bf61"}}]}],"conditions":{},"sections":{},"questions":{"12":{"type":"tl","label":"Video link","description":"Please make sure your video is under 5 minutes as we can't watch videos that are any longer than that. If you have secondary questions or issues and your video will exceed 5 minutes, please open a separate ticket.","validation":{"rq":false},"jiraField":"customfield_10282","questionKey":""},"9":{"type":"tl","label":"Password link","description":"","validation":{"rq":false},"jiraField":"customfield_10283","questionKey":""},"22":{"type":"te","label":"Purchase Email","description":"We need to validate your license to provide support. 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